Last Updated: Tuesday, 29th December 2025
At Krownstone, we value your trust as much as we value the quality of our spices. This notice explains how we collect, use, and protect the information you share with us—simply and clearly.
1. The Information We Collect
When you interact with us to place an order or make an enquiry, we typically collect:
Contact Details: Your name, phone number, email address, and delivery address.
Order Details: The products you purchase and your transaction history with us.
Communication Records: Copies of our emails, WhatsApp messages, or call notes.
We do not collect sensitive financial information directly. If you make an online payment, those details are handled securely by our payment partners.
2. Why We Need This Information
We use your information for essential purposes only:
To process your spice orders and arrange delivery.
To communicate with you about your order (confirmations, updates, etc.).
To answer your questions and provide customer support.
To manage our business records as required by law.
3. How We Protect Your Data
We take reasonable steps to keep your personal information safe. Your contact and order details are stored securely and are only accessible to our small team who need it to serve you.
4. We Do Not Share Your Information
We respect your privacy. We do not sell, trade, or rent your personal contact information or order history to any third parties for marketing purposes.
We only share details when absolutely necessary, for example, with our trusted delivery partner to get your package to you.
5. Your Rights
You have the right to:
Ask us what information we hold about you.
Request corrections if your details are outdated or incorrect.
Ask us to delete the personal data we have, subject to our legal obligations to retain certain business records.
To make any such request, please contact us directly.
6. Updates to This Notice
We may update this privacy notice occasionally. The most current version will always be available here, dated at the top of the page.
7. Contact Us for Privacy Concerns
If you have any questions or concerns about how we handle your information, please reach out to our team. We are here to help.
Krownstone
Plot No. 335, Sector 50, Gurgaon
Phone: +91 95603 43578
Email: Krownstone9@gmail.com