Effective as of: Tuesday, 29th December 2025
Thank you for choosing Krownstone for your premium Indian spices. By purchasing our products, you agree to the following straightforward terms.
About Us
We are Krownstone, operating from:
Plot No. 335, Sector 50, Gurgaon.
You can reach us on the phone at +91 95603 43578 or write to us at Krownstone9@gmail.com.
Our Promise
We deal exclusively in authentic, high-grade Indian spices. We reserve the right to update our product listings, descriptions, and prices as needed.
Ordering with Us
Orders are finalized when you receive a confirmation from us via email or phone. Full payment is required before we prepare your shipment, unless we have agreed otherwise in writing.
Delivery of Your Goods
We will provide an estimated delivery timeline for your order. Please understand that these are estimates, and delays can sometimes occur due to factors outside our control, such as courier services or local circumstances. The responsibility for your order passes to you once the delivery partner marks it as delivered.
If There's An Issue
Because we sell consumable goods, we can only accept returns or issue refunds for items that arrive damaged, defective, or if we made an error in your order.
To report such an issue, please contact our team at Krownstone9@gmail.com within 3 days of receiving your order. Kindly include your order details and clear photographs of the concern. Approved refunds will be processed back to your original payment method.
Important Limitations
Krownstone will not be responsible for any indirect or unforeseen losses resulting from the use of our products. Our maximum liability to you will be limited to the value of the specific product in question.
Your Information
We handle any personal information you share with us (like your address or phone number) confidentially and solely to fulfill your order and serve you better. We do not sell your data.
Changes to These Terms
We may update these terms in the future. The latest version will always be posted here with the current effective date.
Governing Law
Any matters related to these terms or your purchases will be governed by the laws of India.
For any questions about these terms, please get in touch using our contact details above.
— Team Krownstone